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privacy policy

This Privacy Policy explains how information about you is collected and processed, how it is used and disclosed by lu13 (hereinafter referred to as the Сompany) when you visit a set of web pages accessed using the domain name (address): (hereinafter referred to as the Website) or when using the Associated mobile application.

This Privacy Policy is an integral part of the company's Offer Agreement (hereinafter referred to as the Agreement), available on the website (as amended periodically). The terms and definitions that may be mentioned in this Privacy Policy are specified in the Agreement.

You also hereby give your consent to the processing of your personal data and confirm that you have been notified of the procedure and purpose, as well as other conditions for their processing in accordance with Articles 6, 8, 10, 11 of the law of Ukraine "On personal data protection".

By visiting the website or using the Associated mobile app, you accept our Privacy Policy and allow the company to collect, process, use and disclose information about you for the purposes described below.

You hereby confirm that you have sufficient legal and social capacity under the laws of your country to consent to this Privacy Policy and consent to the processing of your personal data under the conditions set out here.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by updating the date at the top of the Policy. We recommend that you read the Privacy Policy when accessing the website or related mobile app to stay informed about our information methods and how you can help protect your privacy.

1. Terms and definitions

Owner of personal data - a natural or legal person who determines the purpose of processing personal data, determines the composition of this data and the procedures for their processing, unless otherwise specified by law;

Consent of the personal data subject – any voluntary expression of the will of an individual regarding the granting of permission to process his personal data in accordance with the formulated purpose of their processing;

Processing of personal data – any action or set of actions performed in whole or in part in an information (automated) system and/or in personal data files that are related to the collection, registration, accumulation, storage, adaptation, modification, renewal, use and distribution (distribution, sale, transfer), depersonalization, destruction of information about an individual;

Personal data - information or a set of information about an individual who is identified or can be specifically identified;

Personal data manager - a natural or legal person who is granted the right by the owner of personal data or by law to process this data on behalf of the owner;

Personal data subject - an individual whose personal data is processed.

2. Collection and processing of information

Information is collected automatically through the website or associated mobile app.

When you visit a website or use a related mobile app, we automatically collect information sent to us by your computer, mobile phone or other access device. This information includes:
  • Log files: we record information about your use of the website or related mobile app, including the type of device you are using, access time, and your IP address
  • Device Information: We collect information about the device you use to access the Website or a related mobile application (hereinafter referred to as Devices in this Privacy Policy), including information about the name and type of operating system, device software and hardware, etc.
  • Usage information: we collect information about your use of the website or related mobile app, including your actions, if any.
  • Standard web information: the type of browser you have and the pages you access on the website.
  • Your geolocations: we collect information about your geolocations.

Information that we collect when you use the website or its associated mobile app:

Information that we collect when you use the website or its associated mobile app:
  • When you create an account on the website or through the Associated mobile application (register on the platform), we, in addition to the information collected during your access to the website or associated mobile application, also collect information about your personal data, such as username, email address, phone number, payment method and bank account numbers.

3. Use of information

We may use information about you for various purposes, including to:
  • Administer the website and its associated mobile app and personalize it for you;
  • Provide, maintain, and improve the website and associated mobile app;
  • Develop new websites, mobile apps and services;
  • Track and analyze trends, usage and activities related to the website or related mobile app and services, and provide third parties with cumulative and anonymous statistical information about our users;
  • Identify your identity;
  • Process your transactions;
  • Send you a message;
  • Communicate with you about products, services, promotions, events and other news and information that we think you will be interested in.
  • Prevent violations of this Privacy Policy and/or the website or related mobile app, as well as any other illegal actions.
  • Implement any other purposes for which the information was collected.

By agreeing to our Privacy Policy or otherwise providing us with information, you consent to the processing and transmission of such information, including in Ukraine.

4. Cookies

Cookies are used for the operation of the website. Cookies are small files that allow devices used by users to browse the web (such as a computer, smartphone) to store some information about your device. The information recorded in cookies is used, for example, for advertising and statistical purposes and to adapt our website to your individual needs. You can change the cookie settings in your web browser. If the settings remain unchanged, cookies will be stored on your device. Changing the cookie settings may limit the functionality of the website.

5. Security

The company takes reasonable measures to protect your information from loss, theft, misuse and unauthorized access, disclosure, modification and destruction.

6. Communication

If you have any questions about this Privacy Policy, please email at at any time.

7. Storing information

The company will store and use information for as long as it is necessary to provide high-quality services and as long as such use is considered appropriate by the company.